Installation Guide

Welcome to Amigo! This guide will help you activate your eSIM for seamless global connectivity during your travels.

Before we get started please ensure that:

🔴 Your phone is eSIM compatible and unlocked.

🔴 You have a stable internet connection.

Installation Instructions

Upon purchasing a plan, you'll get a QR code. Scan it for instant eSIM installation or save it for later use. Your QR code will be displayed in a pop-up on the screen, sent via email, and saved in your account.

iOS

1. Use camera to scan QR code

Ensure you have QR code image on a printout or on another screen.
Open the Camera app and point camera towards QR code and tap yellow prompt.
Follow the instructions to install your eSIM.

2. Use QR code on website or email

If you are using iOS 17 and you have a QR code on screen on the webpage or in your email.
Touch and hold the QR code.
Tap Add eSIM.
Follow the instructions to install your eSIM.

3. Go to settings and use QR code

Ensure you have QR code image on a printout or on another screen.
Go to Settings > Cellular or Mobile Service > Add eSIM or Cellular Plan or Data Plan.
Tap Use QR code
Use Camera to scan QR code and tap yellow prompt.
Follow the instructions to install your eSIM

4. Go to settings and enter manually

If you are unable to use the QR code, then you can install the eSIM manually using the details below.

SMDP Address: consumer.rsp.global.

Activation Code: {Activation Code}

Go to Settings > Cellular or Mobile Service > Add eSIM or Cellular Plan or Data Plan
Tap Use QR code
Tap Enter Details Manually
Enter SM-DP Address and Activation Code (from above)
Tap Next
Follow the instructions to install your eSIM

Samsung

1. Use camera to scan QR code

Ensure you have QR code image on a printout or on another screen.
Open the Camera app and point camera towards QR code and tap yellow prompt.
Follow the instructions to install your eSIM.

2. Using screenshot of QR code

Take a screenshot of QR code
Go to Settings>Connections>Add mobile plan or SIM manager>Add eSIM
Tap Use QR code
Tap Gallery/Photos icon
Select the QR code in gallery
Follow the instructions to install your eSIM

3. Go to settings and use QR code

Ensure you have QR code image on a printout or on another
Go to Settings>Connections>Add mobile plan or SIM manager>Add eSIM
Tap Scan QR code
Use camera to Scan and Tap QR code
Follow the instructions to install your eSIM

4. Go to settings and enter manually

If you are unable to use the QR code, then you can install the eSIM manually using the details below.

SMDP Address: consumer.rsp.global.

Activation Code: {Activation.Code}

Go to Settings > Mobile Service > Add eSIM
Tap Scan QR code
Tap Enter activation code
Copy and paste activation code (from above)
Follow the instructions to install your eSIM

Android

1. Use camera to scan QR code

Ensure you have QR code image on a printout or on another screen.
Open the Camera app and point camera towards QR code and tap yellow prompt.
Follow the instructions to install your eSIM.

2. Using screenshot of QR code

Ensure you have QR code image on a printout or on another
Go to Settings>Network & Internet
Tap sign beside Mobile Network (also known as SIMs)
Tap Connect to mobile network then Download a SIM instead?
Tap Use a different network
Tap Gallery/Photos icon
Select the QR code in gallery and follow yellow prompt
Follow the instructions to install your eSIM

3. Go to settings and use QR codeEnsure you have QR code image on a printout or on another

Go to Settings>Network & Internet
Tap sign beside Mobile Network (also known as SIMs)
Tap Connect to mobile network then Download a SIM instead?
Tap Use a different network
Use camera to Scan QR code and tap yellow prompt
Follow the instructions to install your eSIM.

4. Go to settings and enter manually

If you are unable to use the QR code, then you can install the eSIM manually using the details below.

SMDP Address: consumer.rsp.global.

Activation Code: {Activation.Code}

Go to Settings>Network & Internet
Tap sign beside Mobile Network (also known as SIMs)
Tap Connect to mobile network then Download a SIM instead?
Tap Use activation code
Copy and paste activation code (from above)
Follow the instructions to install your eSIM

Post-Installation Instructions

Wait a few minutes for the eSIM to activate.
Turn OFF your Primary (home country) data plan when prompted in Settings.
Turn ON Data Roaming for your new eSIM in Settings.
The activated eSIM will be labeled 'Connect'. You can rename it to 'Amigo' later in Settings.
Ensure mobile data switching is OFF in Settings.

Troubleshooting

If your eSIM isn't working, try switching on Data Roaming by selecting the new SIM profile in your device settings and waiting for a few minutes to connect to the local mobile network. If you need help, go to our troubleshooting guide.

Start Troubleshooting

Safe Travels

We hope you enjoy your travels with Amigo. We're here to ensure a seamless, connected experience for you—wherever in the world you might be. Happy travels from the Amigo team! For Help & Support, visit www.amigosim.com.

Is Your Phone eSIM Compatible?

Your phone must be carrier-unlocked to use an eSIM

Apple

iPhone XR
iPhone XS
iPhone XS Max
iPhone 11
iPhone 11 Pro
iPhone 11 Pro Max
iPhone 12
iPhone 12 Mini
iPhone 12 Pro
iPhone 12 Pro Max
iPhone 13
iPhone 13 Mini
iPhone 13 Pro
iPhone 13 Pro Max
iPhone 14
iPhone 14 Plus
iPhone 14 Pro
iPhone 14 Pro Max
iPhone 15
iPhone 15 Pro

Note: iPhones from mainland China and iPhone devices from Hong Kong and Macao (except for iPhone 13 mini, iPhone 12 mini, iPhone SE 2020, and iPhone XS) do not have eSIM capability.

You can find out if your iPhone is locked by going to Settings > General > About. If "No SIM restrictions" appears next to Network Provider Lock/Carrier Lock, your iPhone is unlocked.

iPad Pro 11"(model A2068, from 2020)
iPad Pro 12.9″ (model A2069, from 2020)
iPad Air (model A2123, from 2019)
iPad (model A2198, from 2019)
iPad Mini (model A2124, from 2019)
IPad 10th generation (model 2022)
iPad Pro 11″ (model A2068, from 2020)
iPad Pro 12.9″ (model A2069, from 2020)
iPad Air (model A2123, from 2019)
iPad (model A2198, from 2019)
iPad Mini (model A2124, from 2019)
IPad 10th generation (model 2022)

Apple Watch Series 3
Apple Watch Series 4
Apple Watch Series 5
Apple Watch Series 6
Apple Watch Series 7
Apple Watch Series 8
Apple Watch Series 9
Apple Watch Ultra LTE
Apple Watch Ultra 2

Android

Samsung Galaxy S21
Samsung Galaxy S21 + 5G
Samsung Galaxy S21+ Ultra 5G
Samsung Galaxy S22
Samsung Galaxy S22+
Samsung Galaxy S22 Ultra
Samsung Galaxy S23
Samsung Galaxy S23
Samsung Galaxy S23 Ultra
Samsung Galaxy S23 FE (Note: Models from China or Hong Kong do not support eSIM)
Samsung Galaxy S24
Samsung Galaxy S24+
Samsung Galaxy Note 20
Samsung Galaxy Note 20 Ultra 5G
Samsung Galaxy Fold
Samsung Galaxy Z Fold2 5G
Samsung Galaxy Z Fold3 5G
Samsung Galaxy Z Fold4
Samsung Galaxy Z Fold5 5G
Samsung Galaxy Z Flip
Samsung Galaxy Z Flip3 5G

*Depending on the country of origin, your device may not support eSIM. Please check if the device in your location supports this feature.

*Check if the device in your location supports this feature: https://www.youtube.com/watch?v=zl3bvQvg4pE

Google Pixel 3
Google Pixel 3a
Google Pixel 3 XL
Google Pixel 4
Google Pixel 4 XL
Google Pixel 5
Google Pixel 5a
Google Pixel 6
Google Pixel 6a
Pixel 7
Pixel 7 Pro
Pixel 8
Pixel 8 Pro

*Google Pixel 3 devices from Australia, Japan, and Taiwan are not compatible with eSIM.

*Google Pixel 3a from South East Asia is not compatible with eSIM.

Huawei P40
Huawei P40 Pro
Huawei Mate 40 Pro

The Huawei P40 Pro+ and P50 Pro are not compatible with eSIM.

Oppo Find X3
Oppo Find X3 Pro
Find N2 Flip
Oppo Reno 5A
Oppo Reno 6 Pro 5G
Oppo Reno 9A
Oppo Find X5
Oppo Find X5 Pro
Oppo A55s 5G

Motorola Razr 2019
Motorola Razr 5G
Motorola Razr 40
Motorola Razr 40 Ultra
Motorola Edge+
Motorola Edge 30
Motorola Edge 30 Pro
Motorola Edge 40 Pro

Xiaomi 12T Pro
Xiaomi 13
Xiaomi 13 Lite
Xiaomi 13 Pro
Xiaomi 13T
Xiaomi 13T Pro
Xiaomi 14
Xiaomi 14 Pro
Xiaomi Blackshark 3
Xiaomi Blackshark 3
Xiaomi Redmi Note 13 Pro+

Sony Xperia 10 III Lite
Sony Xperia 10 IV
Xperia 10V
Xperia 1 IV
Sony Xperia 5 IV
Sony Xperia 1 V
Sony Xperia Ace III
Sony Xperia 5 V

Sony Xperia 10 III Lite
Sony Xperia 10 IV
Xperia 10V
Xperia 1 IV
Sony Xperia 5 IV
Sony Xperia 1 V
Sony Xperia Ace III
Sony Xperia 5 V

Sony Xperia 10 III Lite
Sony Xperia 10 IV
Xperia 10V
Xperia 1 IV
Sony Xperia 5 IV
Sony Xperia 1 V
Sony Xperia Ace III
Sony Xperia 5 V

Honor Magic 4 Pro
Honor Magic 5 Pro
Honor Magic 6 Pro
Honor 90
Honor X8
Honor 50 (Some versions could not be eSIM compatible)

Others

*There are many other eSIM-enabled phones available. To find out if your phone is eSIM-enabled, you can check your phone's manual or contact your carrier.